Norwood Door Systems

I recently had a new garage door installed and I'm very happy with it and the service I received from Norwood Door Systems. I experienced great customer service from everyone involved. I highly recommend them to anyone looking to have a new garage door installed.

We recently used Norwood Door Systems to replace our (very) old garage door. Peter and his team are clearly experts, and also provided excellent service. I definitely recommend them without hesitation.

They answered the call right away, came out in 2 days and addressed issue. Follow up was good and pricing is very reasonable. Highly recommend.

Our kid broke our garage door by locking it and we then opened it. Peter fixed it... got the job done quickly at a very fair price. Thank you!

Peter and the team at Norwood Door Systems did an exceptional job. During a pandemic they came out (and distanced/masked) to my home performed an estimate then sent me pictures of what my home would look like with them on. The installation team also practiced social distancing, replaced some soggy wood they found during the install, put in the doors and new trim with perfection. Give them a call if you are considering new garage doors.

about 3+ hours late for first appointment, then a lot of attitude. Told had to clean out garage around the garage door before they could work on door. Why do you think I am calling a garage door company? needed to order a part, when arrived the second time it was as if the first visit never occured.
then attitude again. Final comment was rude and let it go but it will be the last time I use these folks.

Everything looks and works very well (as expected). What took me by surprise was how much the new doors cut down on sound - added bonus!

I am often a difficult customer, especially when it comes to having work done on my house. From the very beginning, it was so nice to call a business and have a live person answer the phone. Peter came to my house to give me an estimate. I ordered the best system they had times two and was actually surprised at how reasonable the price was. When it came to the day of installation, the installer, Brian, showed up on time.

He didn't leave until the job was done. The job was perfect. I mean it was absolutely flawless. These garage doors are amazing. They are so quiet and so reliable. I can operate the doors from an app on my phone. It has been a few months now and I have had zero issues. The only problem was why I didn't do this sooner. I'm actually glad I waited because if I had gone with any other company, it would have been a big mistake.

If you want a great product with a perfect installation using a company that you can actually get in touch with, then this is where you should buy your garage doors. I am so happy to have found the best of the best.

Dan installed a new garage door with remotes and key pad entry. He was very courteous, explained what he was doing and did a great job. And when he found that one side of the trim was rotted underneath, he provided a couple of options and said he would come back later to install the weather proofing allowing us to arrange for a replacement of the board first rather than having to remove the weatherproofing and add it back. The service was great and they quickly got back to us with a fast appointment. Would highly recommend this company on the Cape!

Awful communication by the company when it came to letting their customers know that they were running late to their appointments. We had an appointment scheduled between 11:15 a.m. and 1:15 p.m. and did not receive any communication as to them running late. At 1:21pm I finally called to find out if there was any update for on arrival time. I was told by Debbie that they were running late and didn't have a time frame. Very unprofessional!

Overall experience was great. The installers worked there tail off on a cold day and did a incredible job. Would recommend your co. to anyone who needs garage doors.

I've always gotten great service from Norwood Door Systems on existing doors. They always come right out and fix the problem immediately. This time I upgraded an old garage door to a beautiful new one. I compared prices and though not cheap, the price was comparable to other dealers for a high quality product. The selection of doors was easy to navigate and they answered all my questions and gave me a range of options at different price points.

I chose a lovely carriage-style door and the installation technician arrived right on schedule, and installed the door without difficulty, including replacing rotted wood posts. He took away the junky old door and cleaned up spotlessly. The new door works smoothly and makes the whole house look better. I highly recommend Norwood Door Systems for service and for new doors!

This company and staff did a great job. Installed a beautiful new insulated panel garage door for a fair price. Worked effectively and quick. Highly recommend you give them a chance to quote a job for you.

My daughter backed out of our garage and didn't wait for the door to open completely. She hit the door and damaged the bottom panel. We couldn't get the door open or closed. Norwood Door Systems came right out, measured the panel and fixed the door so that we could get the door open and closed manually. What a relief! When the panel came in they came right out and replaced the damaged one. Looks great! I really appreciate their fast response. Great company. I was very impressed.

Amazing! I have been working on my home for three years now with multiple contractors. Norwood Door Systems was the best and brightest. They worked around my schedule. There was no high pressure sales and they got me into the doors and door openers that were right for me. The pricing was more than competitive and after all this work it really adds the finishing touches. I wish every contractor was as good, clean and thorough as Norwood Door Systems. I am so happy and you are crazy if you choose anyone else or your garage doors.

This was our sixth door we have had installed by Peter Barrows (and his father) over a period of thirty years. This young man is professional, courteous, well organized and an excellent technician. His advice was spot on for what we wanted. Peter spent time with us deciding which door would suit our needs. There are many garage door companies and manufacturers who tout they are the 'best'. Peter gave us the inside knowledge of the manufacturing process which helped our decision.

The cost was of great value and his workmanship impeccable. (No I am not a family member or paid review writer). We are thankful Peter decided to continue in the business as his father did for so many years. Don't ever forget 'you get what you pay for' and 'if you pay peanuts, you get monkeys!)

Had a great experience with Norwood Door Systems. I had done an online search to find companies who'd replace my garage door. I got a few quotes from Norwood and then put it on hold for a few months. What I liked was they didn't not hassle me at all once I told them I was going to reconsider in a few months. And when I was ready to move ahead, they came out at my convenience, discussed all the options and did the install very quickly, again at my convenience. Great door, totally meeting my requirements, good price, excellent service.

Very happy with the service. They came to my home quickly and gave me estimates. The price was reasonable and they were able to install both door openers quickly and expertly. They are quiet and work very well. The installers were very polite and demonstrated all features of the system. Would highly recommend!

This once great company has been bought out by a large company and is now charging exorbitant prices for their service. I had been pleased with my original garage door installations several years ago and the follow-up service that I received. I recently needed a new keypad for my doors. The installer came out and installed a battery keypad, not hardwired, which took less than 30 minutes including putting in a new battery and programming the keypad.

The charge for the labor was $126.91 which did not include the cost of the keypad. Since receiving my bill and researching the average labor service charge I found that $80.00. is the average price for this exact type of service. I do not recommend a company that takes advantage of customers by charging almost 60% over the typical range for service.

Peter walked us through the process to order exactly what we needed. Our new garage door was installed promptly, works quietly, and looks beautiful. Thank you Norwood Door Systems for your attention to details and providing us with a quality product at a reasonable cost.

We contacted Norwood Garage Doors to replace our original garage doors and garage door openers. Peter Barrows came to our home and brought a catalog with him along with sample colors. He seems like a great guy and was very helpful in making suggestions. Later that day, we made our selection and scheduled the installation for two weeks. The technicians arrived on time and were knowledgeable and friendly.

The original garage doors and openers were removed quickly and without fanfare. The new garage doors (Garaga - North Hadley LP) were installed along with the garage door openers (Liftmaster Elite series). The entire project took less than a day. We are very pleased with our decision to go with Norwood Garage Doors and recommend them highly to anyone looking to do the same.

I called up Norwood Overhead Door, left a message, and got a same-day response for scheduling an appointment. Even better, there was availability for an appointment the next day! Pete came over and did an excellent job fixing our garage doors. Those doors are quiet as a mouse now! Reasonable price, professional service, Pete was very knowledgeable in the field and very pleasant to work with, and we had a quick response time- it doesn't get better than this! I'd highly recommend this place if you are looking for repairs or new garage doors!

I would highly recommend Norwood Overhead Doors. Peter Barrows is a true professional who cares about his service and work as well as the client's needs and wants. Peter was prompt, caring, knowledgeable, and very very helpful. It was a true pleasure to work with Peter and everything he said and did was perfect. I can't thank him enough for the beautiful garage door, his workmanship, and his true concern for me as a homeowner.

Excellent quality garage installed. Pete seems like a great guy and good buissinessman. Good advice to detail I recommend his business with a five star rating.

Quality product, professional salespeople and on-time expert installation. Very happy customer!

Great service! The tech that came out was very knowledgeable and polite. The price point was by far the best around. I found Norwood Overhead Door in the phone book. I am extremely grateful that I went with this service. Thank you. Thomas E.

They just installed a new garage door. They did an excellent job. Works beautifully. Pete, the owner, was very responsive. He returned my initial call right away and gave me a proposal a week later. He worked very hard to get me a sample of the door I wanted. It's a really nice Garaga. Modern, clean simple lines. Pete knows how to give great customer service. Their prices are competitive. I obtained three bids and I'm glad I went with Norwood. Make sure you call the right one. They are based in Walpole.

I've been a customer o Norwood Overhead Door for many years and was shocked to see a negative review here - based only on phone call. I had a recent experience where I did a web search for Norwood Overhead and ended up calling a company that was NOT Norwood Ovehead Door, and the outfit that came out to service my garage door was foreign and immediately told me it would cost $1000 to service 2 doors.

My wife noticed that the van didn't say Norwood Overhead Door. I pulled out years of service call invoices from Norwood Overhead to show I'd never been charged anything like this for garage door service, and this helped me negotiate the cost down, and I sent the guy packing after servicing one of the 2 doors. Peter from the REAL Norwood Overhead called me back immediately after I called about the second door to say that the problem was probably minor - typical for them in my experience to not look for a score with an unnecessary repair - and offered to come out at my convenience. Looking at my prior bills reminded me of how reasonable this company is.

There are very few home repair service companies as capable, honest and well-priced as Norwood Overhead Door and they deserve the best of reviews. I haven't done this for any other company.

Norwood Overhead Door was great. Their quotes were a bit less than the other companies I had checked with. Pete, one of the owners, was very responsive to phone calls or email questions that I had. The doors look great and they did a great job with clean up. I would use them again if I had to ever order doors again.