Jolliff Glass

Good communication. Easy to make an appointment. Highly recommend. A plus.

Outstanding service. Bill had a window for my car overnight. Strong communication skills and extremely professional. Highly recommend

Got in quickly for windshield repair. Unfortunately the chip didn't disappear. Service person didn't explain anything to me or let me know it was still visible.

They replaced the windshield on my husband's semi. Not only did they use an excessive amount of window adhesive where it is squeezed out all over in huge amounts, but it leaks. I would not ever use them again.

Used their service at home service to replace a windshield and ended up having to take it into the shop to have it sealed properly.

These people straight up saved my life. My windshield broke a couple months back, and I brought it to Jolliff to get replaced. Several months later, I hit a deer going 50 miles an hour. The windshield held up, and my friend and I walked away with no injuries. Now that is a high quality job.

Now this is a story all about how my glass was cracked up and down. And I'd like to take a minute, just sit right there. I'll tell you how I refused my insurance from a place called joliff. Riding from Peoria, where I was born and raised. On the highway my family was spending that day. Chilling out, maxing ac, cruising all cool. Anticipating our stay at the hotel with the pool.

When a rock who was up to no good, started making trouble from an overpass. It made one little chip and I got scared, called jolliff and said "its running down the front of my glass" I begged and pleaded with them day after day but they always ignored and sent me on my way. Three months later, called my insurance, said they didn't want your pay. They set me up with glass world and had it done the next day.

I stopped to investigate getting a windshield replaced (long crack) and Bill set me up with insurance. I called back got an appointment the next day. They got the windshield overnight, a quality one from the same company that made my original. They were actually early, and got my Highlander glass replaced promptly. Ron Jolliff installed the glass and even replaced the oil change sticker.

No stray marks, scratches inside or out. Bill and Ron were professional and personable. Bill provided information that allowed me to set up an appointment with Toyota to recalibrate the vehicle for the many sensors used in the safety features. The other bad reviews were concerning, but not at all reflected in any part of my experience with Jolliff Glass.

When I had a small stud crack in my windshield, I made the mistake of choosing and trusting Jolliff to fix it. When the job was done, I noticed that part of the crack was still visible and the area where the crack had been filled was white. I was told that this would go away as the filler "set." It did not go away. The area of the stud is now white and a small crack from the stud is still visible.

I touched the white area on the outside of the windshield several days after, thinking that something was on my windshield. When I touched the "fixed" area, I could feel a dent. The windshield is supposed to be smooth when repaired. Jolliff was sloppy and I now have a permanent mark on my windshield. It is directly in my line of sight while driving every day. Do yourself a favor and pay the extra cash for SafeLite.

I don't normally write reviews but my experience at Jolliff Glass was so abysmal I have to say something. I drove extra distance and payed more to get my windshield replaced in faith that I would get superior service. Well, after my new windshield leaked, I took it all the way back, only to be greeted with you are not who and that is not the truck we expected. Making me feel like I was really messing them up by showing up when their front desk lady told me to.

Then he proceeded to tell me there is rust around the windshield and that makes it hard to get a seal. I then told him that I am very understanding and if some one had told me that, it could have saved us some trouble. He then told me, well it is simple physics, making me feel like I'm too stupid to understand how things work. This was repeated a few times in the conversation.

Well my question would be, if it is so simple, why would you as a professional take a job you can not do? Then charge me good money to leave me in worse shape then I was before. No understanding and no apology and not directly said, but the feeling of don't bother me any more. Don't worry though I will figure how to seal that window and make it work, and with a touch of understanding and a hint of apology, I would not have written this review!

Joliff did a great hob all around. Kathleen did a fantastic job finding my windshield for my special edirion truck and setting up my appointment. She took care of getting my insurance on the phone ans making that part of it easy as pie. The tech was totally on it. He was prompt and I could tell he new what he was doing. He answered all of my questions. Having Jolliff replace my windshield was as easy and painless as it could get. Thank you.

Would not recommend this business. Our insurance had us try and get a window fixed through them. 5 weeks ago we had an appointment and when we got there they said they had to order the window. Did not receive any phone calls for the next three weeks. When our insurance agent called them the manager Brian called and said he was calling because he was told to by our insurance agent.

Now two weeks later they called and said they would be at the house at 9am and did not show up, so we called they then said it would be around 10:30am. Needless to say we canceled our appointment and called Mr. Jolliff himself to tell him how we had been treated. The manager Brian never once apologized for the poor service. So we will try another glass place in the Peoria area.

I couldn't more happy with the windshield service provided by Joliff. They serviced my Ford Edge windshield over the winter break. The staff were friendly, efficient and they did a quality job! When I picked up my Edge all the stickers were in place from the old glass and the repair was flawless. They were informative on care for the windshield for the next two days! Next time you need a windshield replaced, Jolliff is your place in Peoria!