Nelson Garage Door

Absolutely top notch service. Called late at night for a broken spring and he came right out. Was professional, friendly and absolutely did not gouge us with the after hours call. Will refer and use them again, thank you very much!

The person who helped us was very knowledgeable and was so kind to work with. I definitely would recommend this business to anyone who needs help with their garage door!

Absolutely amazing service! Helped us diagnose the problem and fix it in no time flat! We will be calling them again next time there's an issue!

I wish all services were as efficient as this was for me. Garage door broke late at night. Called Paul who answered and showed up very quickly. Next day they had a brand new garage door installed without any issues. Paul is an expert and I highly recommend. Easy 5 stars

My realtor suggested that I should get this company to bring my garage door back up to code after our home inspection. After talking with Paul on the phone about my needs, he thought that all I needed was a tune up; thus, he reduced the price from a regular service call. He arrived promptly a couple days later: in 1/2 hour, he remounted the 2 sensors, added tension to the springs, checked the clutch pressure, tightened the belt, and lubed the door.

I was struck by his efficiency and respect for the integrity of our old construction. This is the only phone call you need to make if your garage door needs service: I recommend Paul and Nelson Garage Door with the highest of all possible accolades.

My garage door broke last night after 7PM. I called Paul at Nelson, and he was out there within the hour. He was very experienced and knowledgeable to his craft. My Entire power door setup hadn't been updated in at least 3 decades. His installer Lupe was at my house at 9:30AM the very next day. He was very friendly and had the entire job from demo to completion done by noon. Incredible service. I highly recommend these guys

This happned on Feb 2020. My old wooden garage door slammed to the ground when the cable broke loose from the roller pin attachment. The roller came out from the track due to severe corrosion. After reading all reviews, I finally decided to call Nelson Garage Door 2 months later. Paul showed up and assessed the issue. He started to explain 2 options for me.

Option # 1 was to replace damaged parts. But since my door is so outdated, parts availability are possibly scarce. If ever there are still on hand, these parts are expensive from suppliers due to the supply and demand. Option #2 was to replace with all new steel door and accessories. Surprisingly, the cost in between the two are only within striking distance and I decided to get a new door installed.

That was the honest to goodness recommendation which I truly believe the right way to get the job done. The next day, Lupe and his assistant showed up by 12:50pm. At exactly 1:00pm, the demolition started, I watched them over my window and how skillfully they tore down the old and installed the new door. These guys really knew what they were doing to their expertise.

At exactly 2:40pm, the job was done. Lupe told me that this new door is way far better than the old wooden door. oh yeah! And I strongly agree. The wooden door can kill you! After some few adjustments with the motor's limit sensor, finally it was all done! So, I would also like to join the band wagon with all the happy customers. If there is a 6 star selection, I will definitely give it to them.

The reason I am giving them the highest mark, which they really earned it, were: AVAILABILITY, PROMPT RESPONSE, HONEST, VARIETY OF OPTIONS, FAST, PROFESSIONAL & CLEAN JOB and REASONABLE PRICE. I am extremely happy with the outcome. Thank you Paul for working with my needs! Highly recommended! Good job!

I hope that I won't need garage repair service again anytime soon, but if I do, Nelson will be top on my list. Someone, who will remain nameless, neglected to put his/her vehicle in park and rolled into the garage door as it was coming down. I was livid! I head out with mallet in hand in a feeble attempt to knock the pin back on track. As if I really know what I'm doing.

Frustration quickly set in and I went on a mad search for emergency service. I neglected to mention that this all transpired after 10pm on a Sunday night! The gentleman who answered my call after a few rings explained the billing process; quite reasonable for emergency service! He arrived within minutes and diagnosed the problem and various solutions. Normally, I like someone being thorough, but I was still trying to contain my fury regarding an unnecessary expense.

I wasn't receiving the details in the most welcoming manner, but he retained his professionalism. Kudos to Nelson's! In my defense, outflow of money + missing my bedtime = unhappy camper. Once nameless person left the area, I did apologize for being short with the service provider. He kindly let me off the hook, scheduled replacement for the automatic garage door system and drafted my receipt.

The door opened and closed smoothly, just as I needed. The automatic system was due for a replacement anyway; it just happened sooner than I had anticipated. Experienced, professional and definitely reasonable!

I had the opportunity to experience service above and beyond. I called Nelson this morning around 10:15am. The gentlemen who answered the phone was great. He listened to my situation and advised me that someone would be out between 10:30a.m until 1:00pm. The technician that came out was named Lopez. He is a master with garages. Watching him was like watching a surgeon. It took him no time to determine what I needed. The price was excellent. If you have problems with your garage opener Nelson is the one to call!

We recommend Paul from Nelson's ~ on a Saturday, our garage door completely went off track, popping 3 bolts, leaving it hanging! Paul was out within minutes, is super knowledgeable regarding garage doors, he had it repaired in under an hour! We would highly recommend him!

I had a broken spring cable that need to replace and called two different companies for an appointment but i got only no shows in return. I decided to call Nelson Garage Door and spoke with Paul, the business owner that set an appointment the very next day. They sent Lupe, the technician, and he did the repair in less than one hour. Very happy with the service, thank you!

I can't say enough great things about Paul Macbeth and Nelson Garage Door. Paul is very knowledgeable, trustworthy, and dependable. He had great garage door options and worked with us to make the best decision for our home. I definitely recommend him for any of your garage door needs!

Paul Macbeth at Nelson Garage Door is the absolute best in the business! He's helpful, honest, incredibly knowledgeable and price conscious. He won't try and sell you a bill of goods you don't need. He offers plenty of options and really takes the time to understand your personal needs/wants. He's quick to identify the issue at hand and provides estimated costs to complete the work.

He's fair, honest and dependable. Oh! And he's always available for emergency calls as well. Call Paul if you have any service needs or if you're looking to upgrade your door. We're happy we did!

Our garage door had been a little unstable as it opened with our Genie garage door opener and then suddenly it would not go higher than 4 feet or so. Called Nelson at about 10am and by 2pm Miguel was at our garage assessing the problem. He found one cable had disconnected and fixed that. He was also very honest about the condition of the entire setup.

He wrote on the invoice exactly what needed to be replaced, quoting the price for all necessary repairs and parts needing to be replaced soon. Really appreciated the quick service and the complete honesty about the situation.

We called Nelson Garage at 8:30 pm Wednesday evening, and Paul came over and helped get our car out of the garage. He evaluated the situation, and ordered our new door to be installed by Friday. We still had an old, old wooden door. The new door was installed, and works great. Honest pricing, spelled out everything, and stellar work. Highly recommend them!

I was asked to get quotes to replace 118 garage doors for our condo development. After reviewing 5 companies we decided to go with Nelson Garage Door. They gave us terrific pricing, spelled out exactly what was to be done and there were no surprises. Paul had also built up a stellar reputation doing work for individual home owners in the Courtyards of Westchester.

We purchased 2 inch thick steel backed doors which included new springs and all the hardware. He even offered garage door openers and keypads to our residents at a reduced rate. Coordinating closely with Paul Macbeth (the owner) over the course of several weeks the job progressed smoothly until its conclusion. He was flexible with the schedule and was on site daily to inspect the work that was done that day.

His workers were courteous, even helping some of our senior residents move items out of the way so they could compete the task of installing the doors. I would highly recommend his company to any development or individual in the market for garage doors and or accessories. This is a diligent and hard working company. We were very impressed by the professionalism he displayed and the personal touch he had in dealing with our residents. He was honest enough to tell residents when the garage door opener they had did not need to be replaced. Many of them commented that they felt he was very trustworthy.

I had an old obsolete garage door system that went bad in the middle of winter (broken spring). As an emergency, he came out late in the evening, and my door was installed by the following afternoon. Suggested I get a new door, instead of repairing. I couldn't say no to the deal. Had my door installed in less than 24hrs! Quality service in your area!

I called on Monday evening, after I broke the garage door opener. Paul called me back Tuesday morning, said he would try to come by Tuesday or Wednesday depending on how his already scheduled service calls went. He came by on Tuesday afternoon. Garage door opener fixed, it needed a new sprocket and he also corrected two other things with the door. Great service. Fair price. No pushy sales tactics. Highly recommend this company.

There are a couple of trades that always seem to be on the fringe of fly by night, unreliable, trunk slammers. Chimney sweeps, air duct cleaning services and overhead door companies top my list. I had a recoil spring snap on my garage door on the holiday weekend, so I'm done. It's a very wide and heavy door which took four people to lift so I could remove my cars.

I called on Labor Day and left a message as a non-emergency. Late than night, the call was returned. That surprised me. By noon the next day, my garage door was opening and closing as smooth as ever. Paul showed up as planned and determined, yup, I had a broken spring. He discussed the pricing, we agreed, I went back working on some e-mails and he was all done. Worked great, the price was fair.

I figured I would have to go through a list of door guys and I wouldn't have an opening door all week. With little more to work on than the other Yelp reviews, Nelson seemed like a good, local option. My experience was highly positive.

This family-owned garage door company offers top-notch service. I found their business card in the papers of our home's previous owner so I decided to try them. For a fixed fee, they came out and adjusted and did necessary maintenance on our garage door. They also moved our sensors as the regulations have changed (regarding child safety). For an additional fee, they added a support strut across the door where the previous owner had apparently banged into the door, thus causing it over time to not close properly.

I really enjoyed working with this company. They were honest, fair and up-front about their costs and what they included. They also did an excellent job of repairing the current door so we can get more use out of it. I really appreciated their timeliness and professionalism.