I own a small business in Hamburg, we have several doors that have gotten damaged over the years. Andy and his team are always on time and professional. We have relied on them for years and will continue to use their services in the future. Super fast same day service and friendly repairman. He fixed a very small wiring problem without trying to up-sell me or replace parts that weren't broken. I would use them again and recommend them highly! Fast, efficient, professional door service. From Norma in the office to Danny & Tim who came out to do the repairs.
Services
Proudly serving the metro-Detroit and Ann Arbor area with quality service for over 20 years. Founders Frank and Joann Benedict wanted to create a professional door dealer where customer service is top priority. In 1995 they incorporated the company so growth would be readily possible. We moved to our new facility on Pontiac Trail in 2007.
Reviews (21)
Nicole Coury
Jun 24, 2022
Cheryl Chuck
May 04, 2022
Naoko Araya
Mar 14, 2022
Adam from Door Doctor installed our new garage door opener, and we were amazed at the service he provided. His work was professional. He was prompt and courteous. The installation fee and the opener prices were reliable. When I install the second garage door opener, I will absolutely work with Door Doctor again. I highly recommend this company.
Jenna Beagan
Mar 03, 2022
T. Hall
Jan 13, 2022
BEST IN THE BUSINESS! Been seeing the doctor 20 years and our Garage doors are healthy! Quick, reliable, knowledgeable and fair prices! A quick side story. Spouse Made the mistake of phoning another company that wanted $75 just to show up. They showed up and gave us an insane estimate (greater 3 times expected) and in addition we got the "you need new doors" sales pitch . Bah-bye, called Door Doc, at our home in an hour, fixed door and inspected and repaired other doors, unprovoked, just being nice. WOW! Lesson learned!
Erica G.
Jan 04, 2022
I am very pleased with Door Doctor Services, especially the technician Adam. My door left almost two feet of a gap when I attempted to close. Adam arrived within the time frame. I was informed when he was in his way to my home. My garage is older and he did not turn me away; he said he would do what he could. He was able to fix my issue and for any future concerns he gave me a quote on a new door. They are reasonable and very reliable.
CarrieZB
Dec 05, 2021
Our garage door wouldn't open so I called Door Doctor to see if someone was available to come look at it. I'm a new customer, but they scheduled my appointment within 2 days. Dan R was my tech. He showed up and immediately figured out what the problem was. He also found that the safety wasn't set correctly and resolved the issue. He was polite, professional and friendly. I will definitely call Door Doctor for service again if we have an issue!
Yumin Sheng
Oct 24, 2021
Kurt Gottschall
Aug 02, 2021
Ben Hilmus
Mar 13, 2021
Justin from Door Doctor installed our new Chamberlain B970 smart garage door opener today, and we were amazed at the service he provided. He installed our opener so efficiently, and he took the extended time to walk our family through every nuance that we would need to understand. He had the foresight to address questions that he knew we would have in the coming weeks but did not know to ask. We would recommend Door Doctor for anybody looking for residential garage products or related services.
Pam Barylski
Jan 17, 2021
I love my new garage door! It is gorgeous! I also was extremely pleased with the installation. Our technicians, Jason and Adam, arrived exactly on time. They were professional, knowledgeable and efficient. They answered our questions, demonstrated the operation of the various features and were very helpful while we decided where to place our decorative hardware. Thanks Door Doctor, and thanks Jason and Adam!
Norm Arnold
Jul 04, 2020
Kirstin S.
Jun 07, 2020
Ms. H.
May 13, 2019
My side door was installed incorrectly several years ago. Since then, I have had it repaired a couple of times, but with no real luck. There was a decent gap along the side letting in a lot of air. I called Door Doctor to come out and try to fix it. Mark came today. He was nice, timely, efficient, professional, and did a fantastic job. He fine tuned it several times to make sure it was just right. No gap! Very fair price. I would use them again and request Mark for door repairs. He was great.
Brad Atherton
Aug 30, 2018
Very bad first experience, overcharged and underserved sums it up. The garage door came off the track and they were good about getting it back in the track, but my underserved issue #1 is they did not power the opener to test it, and now I have to open it manually. Issue #2 is they left greasy handprints all over the panel they had to reattach. I am thankful they were willing to revisit to clean the grease stains off the beige paint, but in doing so they used some kind of abrasive and now the color change stands out even worse than the greasy fingerprints. See the pic so you can judge for yourself. So far they've left me with a door to open manually and a paint job/ pressure cleaning job to do. This is what $260 buys you.
Ann C.
Nov 17, 2017
David M.
Jul 08, 2017
We have used the services of Door Doctor for many years. They have fixed doors and installed garage door openers for some of our rental properties as well as on our residence. They are quick to respond and if it is urgent, they treat it as such. All of their people we have dealt with over the years have been professional and competent at what they do.
And their prices are reasonable, too. We recently had a problem with a garage door opener bracket that broke and the door could not even be physically opened or closed. Door Doctor sent repairmen out on short notice and they were able to quickly make the repair and get it workin again. They also did a quick lubrication of the rail and door wheels and told us their suggested schedule to maintain the door and opener for best operation.
And their prices are reasonable, too. We recently had a problem with a garage door opener bracket that broke and the door could not even be physically opened or closed. Door Doctor sent repairmen out on short notice and they were able to quickly make the repair and get it workin again. They also did a quick lubrication of the rail and door wheels and told us their suggested schedule to maintain the door and opener for best operation.
Lo B.
Jul 29, 2016
Door Doctors was awesome! Our cables broke yesterday, resulting in a very crooked door, bent track, and a door that wouldn't open and close. They came out first thing this morning, fixed the whole problem in less than 20 minutes and were professional and very reasonably priced. We have dealt with other companies and feel that Door Doctors were superior to the rest! My husband and I would highly recommend!
Sean P.
Feb 10, 2016
Karen R.
May 19, 2015
I love the service persons (Adam and Ken) who came to repair my garage door today. I've already called their boss to let him know that these two guys are polite, in clean uniforms, respectful and knowledgeable. I called for service this morning at 10 am and they were here at noon -- as promised. They gave me all the options and prices for the different parts I needed and didn't pressure me to choose the higher priced option ever. They are A-1 in my book and I couldn't wait to write this positive review!
Mark M.
May 08, 2014
Letter I sent Door Doctor says it all: I wanted to thank you for your professional, skilled, and accommodating staff from the front office to the installers. You installed an Elite 8550 to replace an old Craftsman unit at my home in Brighton this week on the same day I called. We are thrilled with it and your price. Your installer was fast, knowledgeable, and courteous.
Your follow up on potentially replacing a panel of my door was very quick. I had my daughter call you and you replaced her coil springs in Howell and reprogrammed her keypad for her. Different installer, consistently good experience. I will recommend you to anyone I know needing your services. Another thing we appreciated was your focus on value. You never tried to up-sell and suggested repair might be cheaper, but we knew we wanted replacement.
Your follow up on potentially replacing a panel of my door was very quick. I had my daughter call you and you replaced her coil springs in Howell and reprogrammed her keypad for her. Different installer, consistently good experience. I will recommend you to anyone I know needing your services. Another thing we appreciated was your focus on value. You never tried to up-sell and suggested repair might be cheaper, but we knew we wanted replacement.