Metro Garge Doors

Great customer service from start to finish. Office staff was very helpful and the installers were fantastic (and on time!). I've tried other companies before and this one will be my go-to from now on. Responsive, honest and resourceful!

Attn: Chad, and all managers of metro Garage Doors @ Douglasvill GA. I want to bring to your attention, the staff members at your location are the best on taking care of your customers needs. Especially Kelly and Debbie. I would like for you to recognize them and staff @ your next meeting. Wate: There's more Kelly set up an install for me For 2 door closers that was installed the very next day, not only that she sent a young man Tony Marinello that was very professional with everything He did.

Very nice answered all my questions ect. Tony even took the time to speak with my dog, And even she loved him. Great guy great staff And as far asi see it great company. Top notch. Note: also just to let you know I live outside of your Service zone, but I use only the best company Great job Tony

My garage stopped working properly on saturday morning, so I called Metro Garage Door, inc as they replaced my opener years ago. I was sad to see they were closed on Saturdays as that led me to call another company my big mistake. I actually had two appts one with the competitor n Metro.the competitor was like a tornado not being able to show up in a timely fashion n not having all the necessary tools to do the job with that said Metro came within the time I was told.

Mr Tony Marinello was so professional, efficient, personable n understanding as to my situation concerning my garage door. I recommend this company to any n all who need any service or replacement of their garage door. Thank you Metro for sending the BEST!

Garage door installed in behalf of the builder, 2 panels were damaged but they installed it anyways. we have to wait almost 5 months to have it replaced. after replacing the panels, railings pop-off in less than a day since they were not able to mount it correctly to stud. now we have wait until Monday again for them to come since they said it is not an emergency. Kelly is not helpful either and the way. There is arrogance in the way the concern was answered.

Garage Door Fix- Tony from Metro Garage arrived on time, was friendly and extremely knowledgeable. We had several questions and he walked us through multiple options on fixing our garage door. Once we decided, he was done fairly quickly. How many repair visits are that seamless? Thank Tony!

We've been needing our garage door replace for months. This morning my wife received a call saying we'd have someone from Metro garage doors to replace it at around 930am. Dylan Moon showed up on time and went right to work. He was very professional and efficient in his work. He replaced our old door with a new door in no time all with a smile. Great work young man! Thank you!

Tried to hire them to install a new motor and service existing garage door. I scheduled an appointment with Debbie and she was very helpful and professional. When I never received a call to confirm my appointment or an estimated time of arrival I called to check in and was told by Angie(I believe that was her name) they had tried to call me multiple times.

I NEVER received a call from them and she shared that they just canceled the appointment because "we arent just going to diddle around waiting for you". She was extremely unprofessional and I am very disappointed in the service that I received today.

We recently installed a new gate entry system at out home and the whole process from start to finish was flawless. Our installer was Levi and he was absolutely great. He even came back the next day to fix an issue with one of the wires. My husband and I are very pleased with the new system and especially with the level of care we received from the entire team at Metro. We look forward to doing business again in the near future. Thank you all again.

Bought a new home in 2019 and metro garage had installed doors on behalf of builder. Today morning while opening the garage door the curved arm and middle steel portion of garage door was pulled out. After complaining about it, they said they will charge for technician to come and see followed by other charges. I dont understand how come steel part break if substandard quality is not used. Highly disappointed in there service. Its only 2 years and did not last long. Bad experience.