Larson Manufacturing

I bought 3 doors Sig classic to be used as screen doors and paid for installation. The doors promptly fell apart. I am out $1,277. Do not buy a Larson Sig Classic door or you will lose your money and have dangerous pieces of aluminum poking at you.

Had to replace both front and back Larson storm doors. One under warranty and the other just out of warranty. Now the hinge on the back door is broken. If I could rate these doors with no stars, that would be more accurate. Will never buy or recommend Larson doors.

I have 2 sets of Larson Tradewinds double storm doors. They were installed in 2013 from Lowes. The handles on both sets of doors keep falling off! It's a great deal of to get locked out in the rain and hope someone is home to answer the door bell at another door entrance. I've complained every year and all I got was new set of set screws. It didn't work. The door handles keep falling off. A piece of garbage. Also, the flashing ripped off on the bottom of the door after a few years.garbage.

We had a new Larson storm door installed in late spring. When we transferred the glass for the screen as the weather got warmer, we noticed the screen was very loose on the frame, and decided to try to exchange it the next day. That evening, my adult son stopped over to our house, and on his way out the door, his foot bumped the bottom of the screen, bending the frame so much that it is unusable now.

I called Larson's customer service to see about getting it replaced, or even better, purchasing a better quality screen with a sturdier frame. The agent I spoke with told me she was sorry but there was nothing they could do for me. Larson does not make any better quality products. If you are looking for a new storm door, do NOT buy a Larson! A door should last more than ONE DAY! ***Update: Larson contacted me and is sending me a new screen replacement. Thank you Larson for making this right! (I just wish the frame was sturdier.)

Critical: Punctuality, Quality, Responsiveness, Value I purchased the screen door the handle was easily broken I had a bow in the bottom of the door I could see outside. They requested pictures which I sent with no reply from this company. This door is one of the most worst doors I have ever purchased its worst than the one I replaced. If I could give it a zero I would.

Larson storm doors full glass signature series are solid. Latch is smooth. Highly recommend them. Door closures work well with the toe tap to hold open.

Poor quality storm doors. Spring for sliding screen was defective and broke within 2 minutes of installation. New parts were provided under warranty and also failed in the first use, this time also tearing the screen in the process. I'm returning to Lowe's and doing what I should have done the first time around- BUY PELLA products. Poor quality and not what I expected from Larson.

We purchased a full view storm door and paid Lowes to install it. After a month, the glass shattered without anything hitting it. We called Larson and spoke to a very nice lady. She agreed to send us a new glass. However she sent the wrong one. We called again and got the wicked witch of the East. She said the error was our fault. Evan though the recording of the first conversation indicated otherwise.

She also told us we should be more Carefully when requesting a part. The correct glass arrived today. Installing the plastic straps that holed the glass in place is awful. Now the door binds at the bottom. Thus we have to wait for the contractor the return and adjust the door. Ok so now the lock set on the side door does not close by itself. We called the contractor Lowes had install it. They said it was due to ice but would look at it. It has been several week. I fixed it myself. What a disappointment.

I ordered an exact replacement handle kit the latch assembly is bent and the screws dont match the holes at all.trying to call for weeks the cust service number always get discounted spend time with one "chat" waited for my replacement a week later to be told there is nothing on file for me.so i had to start over again.not sure when I will get my parts.cant close my door---

The door is average at best. The installation instructions are poor. The glass moveable window could not be removed to clean it until I fixed it. No instructions for that problem. In my opinion the problem was present when it left the factory. Most people would not have been able to fix the problem. Larson was a good door company. Not so sure now.

I find the installation instructions. "if there is a problem with your door, don't take it back to the retailer, call us" to be a joke. That way we can give you the run around and Menard's is not bothered with our product problems. If Menard's is going to sell these doors, then they need to back them. Larson Doors and Menard's can work out the product problems.

Recently installed new storm door. Easy installation, magnetic seal works as it should, and everything was in the kit - no running back to the store for anything additional!

I love my new front door but the back door I'm not real happy with it, it squeeks an the bottom in 2 places is coming apart!

Bought a new Larson Lakeview full view storm door from Menards to replace a Larson storm door that was 20+ years old. Great look and easy to install. The new "Click & Hold" closing system is great- Happy we chose Larson.

The handle lat h is poorly designed breaks less than two years old both broke then you go to store to buy you have handle for sale for fifty dollars way overpriced for flawed product then you find out the part you need doesn't come with handle you have to order they charge another 35 dollars and you have to wait for 5 days without door working total b's and money grab for overpriced poorly designed product I have 40 plus years in business this is total disrespectful to customers

I have a Larson door that came with the home we bought which is about 17 years old. I needed some small parts for this door that were damaged so I contacted Larson. They got back to me promptly, had the parts even though the door was 17 years old, sold them to me at a VERY reasonable (read pennies) price and shipped them at no cost! In an age in which many companies view their customer service departments as profit centers, it is nice to deal with a company that actually tries to service the customer. The door itself is in good shape given its age and the coastal conditions in which we live--I'd certainly buy another.

I would never buy pella doors again from anywhere. After 15-20 years they have completely fallen apart. I have had cheaper doors that have lasted my whole life (40 years). The pella storm doors started with small spots that looked almost like water damaged cardboard? And from there completely disintegrated within a year. Pella gave us an $80 voucher per storm door but why would we buy more?

Very disappointed. I know warranties don't last forever but expect more out of a company that seems to have a reputation of quality. Would expect them to stand behind their product. My guess is the window seals wore out allowing water into the inside of the door. While the outside is weatherproof, the inside is not and therefore within a year of noticing the spots, the whole bottom of he door disappeared. Wish I could post a photo. Look at my profile photo

We bought the door from a local big box retailer. We had a handyman install it as we needed the door frame to be built out a bit. He assembled the door and installed it. We are very happy with the door so far. Its only been a few weeks but it closes well, the screen slides up and down smoothly, and it looks great!

Had several storm doors installed. All turned out to be very low quality and after less than a year are literally falling apart. Customer service has also been very lackluster. Larson does not seem to stand by their products at all and would rather make excuses than admit they put out an inferior poorly designed door. I will never buy another Pella or Larson product again. I expected more from a locally made product.

Good people here. Usually pick up times (for my company) is; 1200. I've arrived earlier before and, our product was ready to go!

Delivered a load here, was in and out within minutes, professional and upbeat employees. Role models for shipping & receiving warehousing industry!