Better Built Garages & Doors

Critical: Punctuality, Quality, Responsiveness, Value Made 2 appointments in a year for an estimate on a new garage. Both times no one showed up to the appt. Won't call a third time

Better Built Garages took my $3000.00 down payment and refused to return my money after I needed to postpone the rebuilding of a garage due to ability to finance due to Covid. I do not think it is fair for this business to hold on to my money in this time of desperate need. This was part of the reason I had to put the project off. They refused to give me my money and became rude, disrespectful and belligerent when I attempted to recoup my money. They did not render any services.

Better Built built my garage over 20+ years ago. Knowledgeable, timely service call. Easy to understand details that were explained. No pressure to make decisions immediately. Great company. highly recommended.

Tony came out a few times to help us repair our garage door. He was on time and very professional. Even when we needed him to come out again, it was no problem. Great customer service. Will use this business again.

Tech was on time and fixed an issue with our overhead garage door. He even spent time tightening up some loose bolts and oiling the moving parts to avoid future issues. We had a great repair experience and would highly recommend Better Built Garages.

We had a new garage built a few years ago with Better Built. They did a great job at the time. Very professional and quality work. Recently we had an issue with the garage door opener. Better Built came out to check it in a timely manner. It was a quick fix and the service provider was so helpful and did a great job. I do not hesitate to recommend Better Built for all your garage needs.

After twelve months of shopping five builders, we decided to go with Better Built. The sales rep was at our home twice and had thirty plus years with the company. Our garage is 24'W x 40'D with 10' walls. He assured us we would love it when it was done. We wrote a contract and upgraded the doors and windows. We purchased them and they were installed free of charge.

All the sub contractors, concrete, carpentry etc. were very professional, timely and polite. All the materials used were of very good quality due to BB having their own lumber yard. The support we receive from the girls in the front office was the best. Our phone calls and questions were taken and resolved. They also were polite and timely. We are very happy with our new garage and I would definitely recommend Better Built as they were our first choice. EAH

Better Built Garages did a fantastic job! The carpenters were highly skilled and arrived on time ready to work. The whole team from demolition to completion were professional top notch people. They worked with me on the final Insurance payment. I am totally satisfied!

Back around March or so of this year (2019) I called BBG to put new siding and roofing on my home, as well as make a huge concrete patio (20'x32') and a custom 18'x26' workshop. I was stressed to the max because it was taking forever for this all to get done. I even took it out on them. But, seriously, it was the weather. We had the WORST spring in regards to RAIN than we've had in decades.

The rain just seemed to never stop. day after day after day. It delayed the project over and over again. At any rate, once the rain stopped BBG completed the siding and roofing, and then poured the concrete for the patio and shop. The concrete work was second to none. simply the best. Then the carpentry crew came out the next week and built my custom workshop in two days.

All in all I would say BBG did an incredible job on a pretty big project. I've attached a couple pictures. Yes, our puppy Biscuit thought he was the crew boss during the process!

I decided to share my experience with Better Built after one year since completion to give my full and honest opinion. We commissioned Better Built (BB) to perform a complete tear-down of our old 1940's era original garage and construct new. The process was lengthy, which I can expect since this is major construction; but, our Sales Rep Larry took care of us and kept us updated with the process from start to finish.

The garage, as it stands right this moment has lived up to our expectations and more! We have not had an issue with any component, the overhead door, opener, electrical system, gutters, soffit and facia, entry-door and hardware, window etc. have all performed flawlessly thus far. I had multiple garage companies come to obtain estimates, BB, while not the absolute cheapest estimate I received, included some features that created more value-per dollar than other company's estimates, some companies I could tell were very much trying to take advantage of me in their offer sheets.

We feel that after one full year of using and enjoying our new garage we absolutely made the right choice in trusting BB to perform the work. I have included a few pictures to show some before, during and after construction. Thank you for doing a great job for us Better Built!