1st Choice Home Improvements

First, I would like to say, I enjoyed the professionalism of the installers who took the time to answer questions that I asked without hesitation. I genuinely appreciated having such a talented team of professionals whom I felt comfortable having in my home without fear and anxiety. It was a blessing to have a comfortable feeling of men being in my home; they felt like my own family.

I am completely satisfied with the quality of work and mindfulness shown. The windows are fantastic and easy to clean inside and out. I absolutely love them very much. I would recommend 1st Choice Home Improvements and their professional team of installers to anyone looking for a new set of gorgeous windows. Thank you for a perfect installation; JOB WELL DONE!

Our cedar home was due for a paint job and we elected to go with First Choice and their Cool Wall application. While I can't yet speak to summer cooling impact of the product, I can say that Eric and his crew did a phenomenal job. They were meticulous with every detail and the house looks great! Communication was exceptional as we dealt with dicey weather that didn't permit them to work effectively some days. They did everything they said they would do, plus some. Wholeheartedly recommend.

Had windows installed in July, and noticed in September 2 were leaking and 1 cracked. Been telling me ever since they would schedule someone to come. I call every month and am told the same thing. All this time and still have not received warranty paperwork. Quick to sell to you, but after they get your money they seem like they could care less. Would not recommend!

When it was time to replace our windows, our neighbors recommended we use First Choice as they had done work for them on several occasions. Though the work came with it's fair share of challenges, Scott and his crew came through for us and we couldn't be happier with the end result. Just as their name suggests, when the next project comes along, I have no doubt they'll be our First Choice once again. Thanks so much for everything! Matt and Kelly Chaple Gulf Breeze, Florida

1st Choice Home Improvements did a 1st class job on my bathroom repair and remodeling. It was an extensive repair process and they handled it with great skill and professionalism. Now I have a beautiful bathroom I can be proud of. And since this is an older house they gave me great tips on how to handle some of the other challenges not related to the original job they did for me. Invaluable advice. Just good people. Thanks guys. I've got more work to do so I'm sure I'll be calling you again.

Finally got our windows installed today! Brad, our installer did an excellent job, great communicator, and overall a great representation of 1st Choice. He more than made up for their sales person Mark who almost talked himself out of a sale which is why I only gave them a 4 star rating. Overall, we are very happy and our house looks much better!

1st Choice Home Improvements worked with me along the whole process with my VA grant and did an amazing job on the bathroom remodel. I especially like the recessed shower pan that I can roll my wheelchair into. As a retired vet, I now have peace of mind and safety while using my new shower. The entire team was very responsive to my questions and kept me informed along the way. I highly recommend 1st Choice Home Improvements to everyone for your remodeling needs.

The 1st Choice team completed a quality sliding door and transom install that exceeded my expectations. The install required coordination across multiple trades including brick masonry. There were a few delays along the way but that was expected given the current COVID challenges. The end product was worth the wait. Going with 1st Choice was the right choice for outstanding quality and workmanship. I highly recommend them.

The team at 1stChoice was on point! Good communication. Quick and informative response. Excellent results. I've owned my home 16 years, I've dealt with a bunch of vendors and repair techs. I believe my sifting through those folks are over! I will call them " 1st " from this point forward.

I am so very happy with my new windows and hurricane shutters. With only 1 person installing the windows, he was very professional and knew his job very well. We are very pleased.

The installer, Mr. Chris Roberts, always kept me informed on timing and any concerns he had. He handled every detail as if his name was on the final product. I appreciated his expertise and knowledge. I needed this remodel to be done correctly. I have one of those blue tags that hang on the mirror of my car. That made the walk-in shower a necessity. I would highly recommend working with this company again. Ask for Mr. Roberts to be your installer.

BEWARE! Nine Years or so I had First Choice install all high impact windows in my home. They did a good job selling and installing. Then 13 months ago I lost the seal on two of the windows. First Choice jacked me around for 13 months and finally today I got windows replaced. They make you feel terrible because you can't take off work at a time convenient to them.

I work until 2pm and off on Wednesdays. It should not take 13 months to get a warranted window replaced. Then to make it worse, 6 months after they tell me they are under warranty, they claimed one window was not. Had to pay full price for one window. Go figure? Both purchased and installed at the same time and all sold to me under one window name and warranty that was included in my purchase package.

I sent pictures, they sent installer out 2 times to take more pictures, tried to have me order one of the impact windows, cancelled installation due to an emergency and I had to call after a week to set another time. I hope others have a more pleasant experience when you need an item repaired. Well, they got their money but lost a customer! Buyer Beware!

We could not be more pleased with 1st Choice! They were MOST professional and efficient. EVERYONE we dealt with was super helpful and accommodating. Johnny and his crew were in and out on time (actually a day early). Scott continually kept us informed of the progress. The work was exactly the high quality we expected. We cannot recommend them more highly.