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Reviews (10)
Biker Rick
Aug 19, 2021
Aiki
Jun 25, 2021
Let me start by saying that, in my 50 plus years on this earth, this is only the 2nd time I felt the need to post something regarding the (lack of) service and quality of my purchase. We had a patio room installed mid 2020 and the problems began soon after the job was completed. It started with the room leaking under the walls, next was that they installed the screen door upside down and backwards, and lastly, and this is the big one, the room leaks like a sieve.
They came out once to "fix" it, but that fix only lasted until the next rainstorm. They were then going to fix it again last fall and had scheduled a date for them to come out, only they didn't show and they didn't call. Then, being an optimist, I thought, well, maybe it's too cold and they are waiting for spring. So, here we are in late March and no word from them so I call once again (I have them on speed dial now) only to find out that my work order was closed. Meaning, if I wouldn't have called them (again), I would have never heard from them. So, now I'm speaking to the owner who apologizes, once again, and tells me they will be out to fix it this past week. Well, to my surprise (not), no one shows up and no one calls. Shocker. So, if you are looking to have a patio room installed and want to roll the dice and give them a try, maybe you'll be luckier than me.
It's a pretty expensive gamble. I can certainly say that I won't be using or recommending them to any of my friends. I guess my next calls are to the BBB, as well as the Better Living parent company to alert them to the work being done under their name.
They came out once to "fix" it, but that fix only lasted until the next rainstorm. They were then going to fix it again last fall and had scheduled a date for them to come out, only they didn't show and they didn't call. Then, being an optimist, I thought, well, maybe it's too cold and they are waiting for spring. So, here we are in late March and no word from them so I call once again (I have them on speed dial now) only to find out that my work order was closed. Meaning, if I wouldn't have called them (again), I would have never heard from them. So, now I'm speaking to the owner who apologizes, once again, and tells me they will be out to fix it this past week. Well, to my surprise (not), no one shows up and no one calls. Shocker. So, if you are looking to have a patio room installed and want to roll the dice and give them a try, maybe you'll be luckier than me.
It's a pretty expensive gamble. I can certainly say that I won't be using or recommending them to any of my friends. I guess my next calls are to the BBB, as well as the Better Living parent company to alert them to the work being done under their name.
Frank Treboschi
May 14, 2021
Patricia Grather
Apr 25, 2021
September 2020 Lehigh Patio Rooms did an excellent job on our 3 season sunroom. The team of installers were professional, polite and hard workers. We opted to have an A-frame room and are glad we did. It gives an openness to the area. We love or sunroom and would definitely do business with them again!
Wendy Demko
Apr 09, 2021
Robin Townsend
Feb 15, 2021
Nancy Falkenbach
Nov 15, 2020
Carlos Peralta
Apr 11, 2020
Kim Holland
Mar 12, 2020
Dave Morrow
Mar 04, 2018
Lehigh Patio Rooms located in Allentown, PA recently designed & custom built a 3 season screen room around our existing hard aluminum awning on a tiled patio. John, the owner, delivered exactly what he promised at a competitive price in a reasonable time frame. We are really pleased with the quality of the product as well. What a joy it is spending time in our new living space without being eaten up by mosquitoes. I highly recommend this local family owned business to meet your patio room needs.