White City Glass South

My windshield cracked quite a bit and needed to be replaced. Within the same day Dale had my windshield replaced! Super friendly and accommodating. I'm very glad I went with this business. Service: Glass installation

Dropped of a window from my garage. Just needed a new glass installed. Window sat there for 8 days and nothing was done. After I checked on it on Friday, was told it would be done Monday. Then checked on it the following Friday, still was not done and was buried under other windows. When I said I was told it would be done Monday, he said well "I lied". Took my frame back and went to post glass and window was done the next day. Bravo to post and boo on white!

Critical: Responsiveness Set up to have windows replaced in my home. Never heard from them again. That was 3 months ago. Can't give good review to company that breaks commitments. Service: Glass installation

Attempted to have a chip filled but the inability and lack of customer service made the decision to go elsewhere very easy. Receptionist/scheduler is extremely rude. I couldn't get any answers to my questions, my insurance agent called and was treated rudely also. Never do business there!

I'm not a customer; as in I didn't do business with White City Glass, but I will definitely be in the future and recommending White City Glass to everyone! I was driving down the highway and noticed I had a flat tire so I pulled off the highway and stopped at a gas station. And myself being a young woman not knowing how to change a tire by myself nor having the tools needed I thought I would have to get a tow.

And as I was stopped at the gas station two men in a White City Glass van pulled up and asked me if I needed help. Thank goodness for them! I'm so appreciative and thankful that they were able to help me! There aren't enough people in this world that are selfless and genuine anymore. Most people wouldn't do something for someone else they didn't know just because. Thank you so much for these two men working for White City Glass! They didn't have to stop and help me, but they did and that should be commended!

Rich and the gang always meet or exceed my expectations. My go to for glass, mirror, and screen purchases and installation for 20 years.

The owner himself completely wasted my time telling me on 6/10 that he had a garage door for me & could put it in the following week. Called him the following week after not hearing back from him & he told me door was already sold & he was going to auction the next day to see if he could get one. Didn't hear back from him so left a message for him on 6/17. Called back on 6/18 & was told he had left for the day at noon.

Left another message & still haven't received a call back a whole week later. Called Overhead door & they were here in 2 hours to measure & give quote. Unfortunately I have to wait 8 weeks but I'll take great customer service over empty promises of getting it sooner any day. Ask for Brad Wright at Overhead! He was amazing!

I got referred to White City Glass by Safelite because Safelite wouldn't install my windshield for to a dent in the roof. WCG not only came and fixed it for me but did it the next morning after discussing my situation. I had left for the day and came back, listen to my voicemails and found out it was already done!

Had my windshield replaced and they did a great job for a reasonable price. It's definitely a place I will come back to. They were also nice, friendly, and knowledgeable.

We had the guys from White City Glass replace some window's in our home and we were very pleased with their customer service. They went out of their way to get the job done on a timely manner. We would definitely recommend White City Glass!

More than a year ago, our office building had a windows pane get broken somehow. I called WCG to have them check it out. They said, "It's older, mirrored, smokey looking glass from the 1980s, and it may be tricky to find a match." I said I understood and that a close match was good enough. The salesman (I'll leave his name out of the review) said he would order the glass and contact me as soon as it was in. MONTHS PASSED. MONTHS.

I called, and he said, "It's on order, ma'am. I'll call you when it's in. It might take a while because the glass companies like to finish their big orders before they work on smaller, tricky orders like this one." Okay, fair enough. MONTHS PASSED. WINTER PASSED. (Construction season came again, and no word from WSG.) I called at least two more times (after 12 months of waiting), and the salesman was rude and clipped with me.

There is NO reason a small pane of glass should take over a year to come in. I called another company in town (Esser). They sent out some techs to measure. The glass pane came in less than a week later -- was a perfect match, even though the original glass was smokey and mirrored -- and it was installed within a couple days. When I called WSG glass to tell them I was going a different route and to cancel my order, the salesman (same guy) did NOT apologize and almost hung up on me. RUDE. Nobody should have to wait over a year for a pane of glass. What a pain (pun intended).

In the end, they did an acceptable job on the windshield replacement they had to do at my expense because the free chip repair job (covered by my auto insurance) they did resulted in a major crack. They did give me a credit of $100+ toward the replacement windshield, after defiantly rejecting any responsibility on their part for breaking it in the first place.

There are plenty of choices for windshield and glass replacement. Go local if you like, but next time I'm going with the national company recommended by my insurance company. They charge more, but the service is much more pleasant and the work reliable.

I broke the glass shield on my fireplace and had to replace it. White City Glass was very responsive and fast replacing the glass. I appreciated how engaged the people were and because it was Winter they understood it was an immediate problem. Thanks again to Dale and White City Glass.